1. Introduction
Thank you for choosing Rio Dulce Coffee LLC's Espresso Cart for your coffee catering needs. By booking our services, you agree to adhere to the following Terms of Service and Booking Policy.

 

2. Booking Process

Customers can create bookings for our espresso cart services through our website. A deposit is required at the time of booking to secure the reservation date and time.

 

3. Cancellation Policy

a. Cancellation More Than 1 Week in Advance: Customers may cancel their booking more than one week in advance of the scheduled event and receive a refund of the 50% deposit.

b. Cancellation Within 1 Week of the Event: Cancellations made within one week of the scheduled event are non-refundable, and the deposit will not be returned.

 

4. Liability

Rio Dulce Coffee LLC and its Espresso Cart is committed to providing the best service possible. However, we are not liable for any unforeseen circumstances, including but not limited to weather conditions, natural disasters, or other events beyond our control that may result in the cancellation or rescheduling of your event. Please contact info@riodulcecoffee.com for more information regarding a specific situation.

 

5. Changes to Booking

We understand that circumstances can change. If you need to make changes to your booking, please contact us as soon as possible. While we will do our best to accommodate your request, changes are subject to availability and may incur additional charges.

 

6. Payment

Full payment for our services is due on the day of the event. We accept cash and credit card payments.

 

7. Service Guarantee

Rio Dulce Coffee LLC and its Espresso Cart strives to provide excellent service at all times. In the unlikely event of any issues or concerns during the event, please notify our staff immediately so we can address them promptly. For any post-booking issues or concerns, please contact us at info@riodulcecoffee.com.

 

8. Termination of Service

We reserve the right to terminate our services at any time if there are violations of our policies or if our staff is subjected to disrespectful or inappropriate behavior.

 

9. Privacy Policy

We respect your privacy and will only use your personal information for the purpose of providing our services. For more information, please refer to our Privacy Policy on our website.

 

10. Contact Information

If you have any questions or concerns about these Terms of Service and Booking Policy, please contact us at info@riodulcecoffee.com.

 

**By booking our espresso cart services, you acknowledge that you have read, understood, and agree to these terms and conditions.